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Food, Recovery, and Financial Resources

In the wake of rapidfire change with the spread of COVID-19, we want to help. Whether you need food, financial help, or something not listed here, we hope this page provides easy access to important resources and information.

We deeply and passionately care about those who are caring for people during this crisis. We want to know your name and cover you in prayer. If you are a medical professional, hospital and care facility staff, pharmacy staff, EMS, police/fire, trucker, grocery or convenience store worker, social worker, mechanic, post office worker, or delivery driver, let us know how we can help.

Currently, there are a number of measures being considered to help families financially over the coming weeks. For a summary of those items, see the “National Relief Measures” and “Local Relief Measures” sections below. People who anticipate having trouble making payments should review the “Steps To Take” list below. They should also seek financial assistance options in their areas (see “Financial Assistance Resources” section below).

Financial and Food Assistance Resources

All local sources have been vetted. This list will continue to be updated as resources are confirmed. If you need assistance or would like to help, please reach out to one of the sources below.

Food Pantries

PCC’s COVID-19 Food Pantry
Feeding Powhatan
Celebration Church Food Pantry – 804-651-3067

Social Services

Chesterfield County
Goochland County – 804-556-5880
Powhatan County – Phone only – 804-598-5612

Student Meals

Amelia County Public Schools
Chesterfield County Public Schools
Fluvanna County Public Schools
Goochland County Public Schools
King William County Public Schools
Powhatan County Public Schools
Prince Edward County Public Schools

Other

Financial Assistance Hotline – 434-234-4490
(for households in Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, Nelson, and Orange)

Virginia Employment Commission
Small Business Owners Survey – Open through 5pm March 27

Local Relief Measures

Rent

  • The Supreme Court of Virginia has suspended all new eviction cases in the Commonwealth of Virginia for tenants unable to pay rent as a result of COVID-19 through April 6.

Utilities

  • The State Corporation Commission (SCC) has issued an order directing utilities it regulates, such as electric, natural gas, and water companies in Virginia, to suspend service disconnections for 60 days to provide immediate relief for any customer, residential and business, who may be financially impacted by the COVID-19 outbreak. Read the order.

Find out what your particular electric company is doing:
In many cases, you must call in to request extensions – be sure to check with your particular utility provider.

Cell Phone / Internet

  • Comcast will not disconnect or add late fees for customers who contact the company. Customers will have unlimited data for 60 days, and Xfinity Wi-Fi hotspots will be free for anyone.
  • Comcast is also offering FREE internet to qualifying low income households for 60 days (25 Mbps).
  • AT&T, Verizon, and Sprint will not terminate or add late fees for the next 60 days. Public Wi-Fi hotspots are also open and customers will receive unlimited Internet data.
  • Verizon Wireless
  • Sprint

Employment Relief

Business Resources

Steps to Take if You're Concerned About Paying Bills

Budget

  • If you haven’t looked at a budget in a while, now’s the time to do so. Every Dollar is a great free app to use to get a budget together.
  • Get clarity from your income sources as to what the reality will look like over the coming weeks.

Defer Payments

  • If you’re still not able to cover all of your expenses, identify payments that can be deferred:
    • Call creditors to explain your situation. You can ask for temporary relief on your monthly payments. If you offer to still send some money, even if it’s a smaller amount than your typical payment, they might be more willing to work with you.
    • If you have federal student loans, you can forbear (interest accrues) or defer (interest doesn’t accrue on subsidized federal loans) your loan payments.
  • If you’re paying extra on debt(s) right now and have less than one to two months’ worth of expenses in an emergency fund, it might not be a bad idea to temporarily stop extra payments and then restart them once things settle down.
  • Enroll for health insurance, if you can.
  • Use this week to get a game plan together and gather information, as there may be more changes coming.
  • Reach out to our Financial Assistance Administrator HERE if you want to talk.

National Relief Measures

Effective Immediately (Updated: 3/27)

  • Payments on federal student loans may be paused without interest accruing. This will be in effect for 60 days effective 3/13. Borrowers should contact their loan servicer to ask about this.
  • The tax filing deadline has been moved from April 15 to July 15.
  • Foreclosures and evictions will be suspended for 60 days on all HUD-owned properties and mortgages backed by the FHA, Fannie Mae, or Freddie Mac. Additionally, homeowners are eligible for a forbearance plan to reduce or suspend their mortgage payments for up to 12 months. Borrowers should contact their loan servicer to ask about this.
  • Free COVID-19 testing to anyone, regardless of insurance status. This relates only to insurance coverage – contact your healthcare provider about your need for the test first.
  • Emergency paid leave  – you may be eligible for up to two weeks if you are sick, quarantined, or taking care of a sick family member. Visit the U.S. Department of Labor for more information.
  • Paid sick leave for two weeks (employers with fewer than 500 employees).
  • Bank of America, Wells Fargo, and Ally Bank have all said that if customers are having trouble making payments on loans (mortgages, credit cards, personal loans, auto loans, etc.) to call them to find out what options are available.

Recovery Options

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